General Terms and Conditions

I. Scope

These general terms and conditions (GTC) apply exclusively to all business relationships of Angele GmbH, unless otherwise expressly agreed in writing.

II. Offer, acceptance of order and conclusion of contract

Our offers are subject to change. Orders can be placed verbally, in writing or via the Internet. Receipt of orders via the online shop is confirmed automatically and does not constitute acceptance of your offer. The purchase contract is concluded when the goods are delivered.

III. Prices and shipping costs

Our prices are in euros and include the applicable statutory VAT, which depends on the country of delivery. As long as the delivery address is not defined, the price is displayed with the VAT currently valid in Germany of 19% (or 7% reduced rate). Deliveries to EU countries (except Germany) are made without VAT, provided that we have a valid VAT identification number for the customer before invoicing. No VAT is charged for orders from outside of the EU; the information required for customs clearance (goods tariff number, country of origin) is listed on the invoice. Additional costs for customs clearance, duties and taxes may arise when importing. The shipping costs are not included in the purchase price. You can find these on the Internet at www.angele-shop.com/Informationen/Versandkosten.

IV. Delivery

Delivery is made by parcel service or forwarding agent. For goods delivered by forwarding agent, delivery is "free curbside". An indication of the expected delivery time within Germany is given next to the item in our online shop. If delivery is delayed for reasons beyond our control, the agreed delivery date will be tacitly extended by the appropriate period of time necessary to eliminate this reason. If the reasons listed make delivery impossible, both contracting parties are also entitled to terminate the contract.

V. Terms of payment

1. All payments are due 10 days after invoicing without deductions, unless otherwise agreed. For orders in our online shop, we grant a 2% discount for advance payment by bank transfer to our account. We reserve the right to request advance payment.
2. For deliveries abroad, we request payment in advance by bank transfer, PAYPAL or credit card (MASTERCARD, VISA).
3. If payments are not made on time, we reserve the right to cancel subsequent orders or not to deliver them.

VI. Warranty

For all defects in the purchased item that occur during the statutory warranty period (currently 24 months), the statutory claims for subsequent performance, for remedying the defect/new delivery and - if the statutory requirements are met - the further claims for reduction or withdrawal as well as for compensation for damages, including compensation for damages instead of performance and compensation for your wasted expenditure, apply at your discretion. Because our products are not mass-produced items, slight deviations from the product images and information may occur. Technical changes in the sense of technical progress as well as color deviations, errors and input errors are reserved. Delivery while stocks last.

VII. Cancellation policy

Right of cancellation

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. To exercise your right of cancellation, you must notify us (Angele GmbH, Ringstrasse 25, 88416 Ochsenhausen, Germany, Tel. +49 7352 9226-0, Email: info@angele-shop.com) of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use our sample cancellation form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired. The return shipment must be sent to:

Angele GmbH
Ringstrasse 25
88416 Ochsenhausen
Germany

Consequences of cancellation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us promptly and in any event within fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. The cost of returning the goods is estimated at a maximum of EUR 3 per kg of shipment weight when returned by freight forwarder (the actual return costs depend, among other things, on the shipping method, volume, distance and selected shipping service provider). You only have to pay for any loss of value of the goods if this loss of value is due to handling which is not necessary to check the quality, properties and functioning of the goods.

End of the cancellation policy.

Expiration of the right of cancellation

According to Section 312g Paragraph 2 of the German Civil Code (BGB), a right of cancellation does not exist, among other things, for contracts for the delivery of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, and for contracts for the delivery of goods which can spoil quickly or whose expiration date would be quickly exceeded, and it expires for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery, and for contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal was removed after delivery. was.

VIII. Retention of title

The goods remain our property until full payment has been made. Resellers are entitled to resell our products as part of their normal business operations. However, there is no right to transfer ownership or pledge these products to another party. The purchaser hereby assigns to us the buyer's claims from the resale of the reserved goods in the amount of the final invoice amount agreed with us (including VAT). This assignment applies regardless of whether the purchased item was resold without or after processing.

IX. Data storage

In order to ensure proper commercial operations, we store and process personal and company-related data. In all processes involving the handling of your data (e.g. collection, processing and transmission), we proceed in accordance with the statutory provisions. Further information can be found at www.angele-shop.com/Information/Data Protection.

X. Miscellaneous The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr/ (Online Dispute Resolution Arbitration Board in accordance with Art. 14 Para. 1 ODR-VO). Please contact us in the event of any disagreements - we always endeavor to resolve any differences of opinion arising from our contract amicably. We do not participate in arbitration proceedings. The contracts concluded with us are subject to German law, excluding the UN Convention on Contracts for the International Sale of Goods. For orders from consumers from abroad, mandatory regulations or the protection granted by case law of the respective country of residence remain in place and apply accordingly. For registered merchants, the competent court (District Court of Biberach/Riss or Regional Court of Ravensburg) at the headquarters of Angele GmbH is the exclusive place of jurisdiction.

XI. Final provisions 

1. Should a provision of these terms and conditions be invalid or unenforceable, this shall not affect the validity of the terms and conditions in other respects.

2. Any assignment of rights or transfer of obligations from the contract requires the prior written consent of Angele GmbH.