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Returns

Of course you can return items you have bought from us. However, we have not included the return costs in the item prices and therefore do not include a return label with every shipment as standard (the transport companies charge a lot for this service). We therefore ask you to cover the costs of any returns. Please ensure that you post parcel-ready returns sufficiently and send them back to our address; for bigger shipments we can have freight forwarders collect them at reasonable rates. In any case, we want to have a partnership-based and serious relationship with you as our customer, which is why in most cases it is worth having a brief contact before returning an item - many things can often be resolved quickly and without red tape...
The "official" and legally correct cancellation policy can be found  here.
if you have further questions concerning your return :
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